Terms and Conditions for thinQ AI

Effective Date: January 8, 2024

1. Introduction

Welcome to thinQ AI ("Company," "we," "our," or "us"). By accessing or using our website (thinqai.io) and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Use of Services

Our services are designed for businesses and individuals looking to automate customer engagement, calls, and workflow management. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

3. Account Registration and Security

- To access certain features, you may be required to create an account.

- You are responsible for maintaining the confidentiality of your login credentials.

- You must notify us immediately of any unauthorized access or security breach related to your account.

4. Payment and Subscription

- Our services may require a subscription or one-time payment, processed securely via Stripe.

- All fees are billed in advance and are non-refundable unless otherwise stated.

- Failure to make timely payments may result in suspension or termination of your account.

5. AI and Automation Services

- Our AI-powered solutions, including chatbots, voice assistants, and automation tools, are provided on an "as is" basis.

- While we strive for accuracy, AI-generated responses may not always be perfect.

- Users acknowledge that they are responsible for reviewing and verifying AI-driven interactions when necessary.

6. Data Privacy and Security

- We take appropriate security measures to protect user data.

- Our services comply with relevant privacy laws, including PIPEDA, GDPR, and CCPA.

- Refer to our Privacy Policy for more details on data handling and user rights.

7. Prohibited Activities

Users are prohibited from:

- Using our services for fraudulent, illegal, or deceptive activities.

- Attempting to disrupt or interfere with our systems or servers.

- Reverse engineering, modifying, or reselling our software without authorization.

8. Service Availability and Modifications

- We strive to provide uninterrupted service but do not guarantee 100% uptime.

- We reserve the right to modify or discontinue any part of our services without prior notice.

9. Limitation of Liability

- thinQ AI is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

- We do not guarantee specific business outcomes or results from using our AI-powered solutions.

10. Termination

- We reserve the right to suspend or terminate your account if you violate these terms.

- Users may terminate their account at any time by contacting us.

11. Changes to Terms and Conditions

- We may update these terms from time to time.

- Users will be notified via email and our website when changes occur.

12. Contact Information

If you have any questions regarding these Terms and Conditions, contact us at:

Email: [email protected]

Mailing Address: 2804-1455 Celebration Dr, Pickering ON, L1W0C3

Phone: 1-844-564-7227

Website: thinqai.io

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.